Privacy Policy - Kilmainham Gaol

1. Introduction

At kilmainham-gaol.com, we are committed to protecting your personal data and safeguarding your privacy. We understand the importance of privacy in the digital age and are steadfast in our efforts to comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, share, and protect your data when you access our website.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of kilmainham-gaol.com (“the Site”) and governs all personal data collected through your use of our services. For the purposes of applicable data protection laws, kilmainham-gaol.com is the data controller of your personal data. If you reside in a jurisdiction where data protection legislation applies, you may contact us at [email protected] for questions regarding data use and your rights.

3. Categories of Data Processed

We collect and process the following categories of personal data:

a. Usage Data
Includes information about your interactions with the Site such as IP address, browser type and version, pages visited, session duration, clickstream data, and referring website URLs.

b. Account Data
Information provided voluntarily when creating an account or making an inquiry, including your full name, billing/shipping address, email address, and telephone number.

c. Profile Data
Includes data about your preferences, feedback, past purchases, and behavior while using the website services.

d. Communication Data
Correspondence details such as emails, support inquiries, contact form submissions, chat transcripts, and call logs.

e. Technical Data
Device type, operating system, screen resolution, browser plug-in types, settings, and device identifiers collected through cookies and similar technologies.

f. Transaction Data
Details related to the products or services purchased through the Site, including order history, billing and delivery addresses, and partial payment details (note: we do not store full credit card numbers).

g. Preference Data
Includes consents provided for marketing communications, preferred genres, site language, regional interests, or other inferred interests derived from your activity.

4. Legal Bases for Processing Data

We process your personal data only when we have a lawful basis for doing so, which may include:

– Contractual necessity: To fulfill our contractual obligations with you, such as processing purchases and delivering goods or services.
– Legitimate interests: Excluding situations where your rights and freedoms override our interests, for fraud prevention, security, service improvements, and analytics.
– Consent: When required, for email marketing, and certain cookie data. You may withdraw your consent at any time.
– Legal obligation: To comply with applicable regulatory laws or law enforcement requests.

5. Your Rights

Under the GDPR and CCPA, you have certain rights with respect to your personal data. These include:

– Right of Access: You may request access to your personal data held by us.
– Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request correction.
– Right to Erasure: You can request deletion of your personal data under certain circumstances.
– Right to Restriction: You may request restriction of processing where applicable.
– Right to Data Portability: You have the right to request a copy of your data in a structured, machine-readable format to transfer it to another service provider.
– Right to Object: You may object to processing based on our legitimate interests or for direct marketing.
– Right Not to Be Discriminated Against: Under the CCPA, you have the right not to receive discriminatory treatment for exercising your rights.

To exercise any of the above rights, please contact us at: [email protected].

6. Security Measures

To protect your data, kilmainham-gaol.com implements a comprehensive array of technical and organizational safeguards, including:

– Encryption of data in transit and at rest using industry standards.
– Strict access controls and authentication protocols.
– Routine data backups and secure data storage.
– Ongoing staff training and audits to ensure data handling compliance.

Despite our best efforts, no method of transmission or storage is completely secure; thus, we cannot guarantee absolute security.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your jurisdiction, including countries that may not afford the same level of data protection as your home country. When such transfers occur, we utilize standard contractual clauses and additional safeguards to ensure data is handled in accordance with applicable data protection standards.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. The duration may vary depending on the category of data:

– Account and transaction data: Retained for up to 7 years for legal and accounting obligations.
– Usage and technical data: Retained for up to 24 months for analytic and improvement purposes.
– Communication data: Stored for a maximum of 3 years after the last communication.
– Marketing preference data and consents: Retained until consent is withdrawn or after 2 years of inactivity.

9. Cookie Policy

kilmainham-gaol.com uses cookies and similar tracking technologies to enhance user experience and gather analytics:

– Essential Cookies: Necessary for website functionality such as logging in or placing orders.
– Functional Cookies: Remember preferences such as language, location, and presentation.
– Performance/Analytics Cookies: Collect aggregated data on how users interact with the website.
– Advertising Cookies: Collect information to serve relevant marketing based on user interests.

10. Cookie Management & Regulatory Compliance

Upon your first visit, we seek explicit consent for non-essential cookies. You may change your cookie preferences at any time through your browser settings or our cookie preference center. We strive to comply with both GDPR and CCPA requirements by enabling opt-in consent mechanisms and honoring Do Not Track (DNT) settings where technically feasible.

11. Protection of Children’s Data

kilmainham-gaol.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have inadvertently collected data from a child under that age, we will take immediate steps to delete such information.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect legal, operational, or technological changes. Where such changes materially affect your rights or the manner in which your personal data is processed, we will provide a prominent notice on our website or reach out via the contact details provided.

13. Contact

If you have questions, concerns, or requests related to your personal data or this Privacy Policy, please reach out to us at:

Email: [email protected]

We are committed to upholding the highest standards of data privacy and will address your privacy-related concerns in a timely and comprehensive manner.

By using kilmainham-gaol.com, you acknowledge the practices described in this Privacy Policy.